Payment & Refund Policy

Last updated: August 2026

1. Accepted Payment Methods

• Bank Transfer (SEPA / International wire)
• USDT — TRON (TRC20)
• BNB — BNB Smart Chain (BSC / BEP20)
• SUSDT — BNB Smart Chain (BSC / BEP20)

2. Payment Confirmation

Payment confirmation is manual. Product activation occurs after required payment verification by our billing team. Do not expect instant activation upon sending payment.

3. Order Reference

Always include your Order Reference in bank transfer payment references and in all payment confirmation communications.

4. Cryptocurrency Payments

• Always verify the asset, network, and receiving address before sending.
• Blockchain transactions are generally irreversible.
• Incorrect network or address transfers may be unrecoverable.
• Send only the specified asset on the specified network.

5. Bank Transfers

Bank transfer confirmation may require manual verification and may take several business days depending on your bank and transfer type.

6. Refund Policy

Refund eligibility follows evaluation on a case-by-case basis. Contact admin@skytradepro.com with your Order Reference. We do not make blanket refund promises for activated licenses or delivered software.

7. Security

SkyTrade Pro will never ask for your private key, seed phrase, recovery phrase, wallet password, exchange password, or 2FA code. You only send payment to official receiving addresses published on our checkout page.

8. Contact

Billing support: admin@skytradepro.com · Telegram · WhatsApp: +44 7529 683663